I strive to provide excellent service and ensure client satisfaction. This Refund Policy outlines the conditions under which refunds may be granted for my web development services.
Due to the custom nature of web development services, refunds are generally not provided once work has commenced. However, I understand that exceptional circumstances may occur, and I handle each case with fairness and understanding.
| Situation | Refund Eligibility | Notes |
|---|---|---|
| Project cancellation before work begins | Full Refund | 100% refund if no work has started |
| Project cancellation after work begins | Partial Refund | Refund for work not completed, minus 25% administrative fee |
| Service not delivered as described | Full Refund | If services fundamentally differ from what was promised |
| Change of mind after delivery | No Refund | Once website is delivered and approved |
| Technical issues post-launch | Support Provided | Issues resolved under support period instead of refund |
Refunds may be considered in the following specific circumstances:
Refunds will not be provided in the following situations:
If a project is cancelled after work has begun, partial refunds are calculated as follows:
Example: For a ₹9,999 project cancelled when ₹2,000 worth of work is completed:
Refund = (₹9,999 - ₹2,000) × 75% = ₹5,999
To request a refund, please follow these steps:
Email me at me@aryadev.in with your refund request and reasons.
Include your project details, payment information, and explanation
I will review your request within 3-5 business days
You will receive a decision and next steps via email
If your refund is approved, it will be processed within specific timeframes:
The refund will be issued using the original payment method whenever possible.
I strongly believe in clear communication and setting proper expectations from the start. Most refund situations can be avoided through:
I'm committed to working with you to ensure project success and satisfaction.
I reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this website. For active projects, the policy version at the time of project agreement will apply.
Last Updated: November 2, 2025